PNK Rummy is the flagship product of BANALYTIQ INNOVATION  Pvt. Ltd., which was founded in 2020

This popular game of skill is legal to play and has been expressly validated by the Hon’ble Supreme Court of India. We take pride in complying with all government regulations and operate as an industry-leading Responsible Gaming platform with a code of conduct certified by the E-Gaming Federation.

PNK Rummy encourages its players to play rummy games responsibly. Our ethos is dedicated to reducing excessive gaming risks via awareness and innovation. We take proactive measures to ensure that each and every player on our platform has a positive, entertaining, and responsible gaming experience.

Email : Info@pnkrummy.com

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Terms of Service

Last updated on: 13 July 2023

All products and services, including but not limited to the https://www.PNKrummy.com website and mobile app and the games and services provided through them, (referred to collectively as "Services" hereinafter) provided to you and offered by PNK Games India Private Limited, a company incorporated under the Companies Act 1956, having its registered office at 55, 2nd floor, Lane 2, Westend Marg, Saidulajab, Near Saket Metro, New Delhi – 110030 and/or its affiliates, subsidiaries, associates and partners (hereinafter collectively referred to as "We/we" or "Us/us", “PNK Rummy” or "PNKRummy.com" or "Our/our") through the https://www.PNKrummy.com website and/or mobile app (hereinafter referred to as "Website/Mobile App") are subject to these Terms of Service (hereinafter referred to as "Terms" or “Terms of Service”).

You must carefully read and agree to all the terms in these Terms of Service prior to your use of our Services. "You" in these Terms of Service refers to "user", "player", as well as every visitor to our Website/Mobile App. By registering on PNK Rummy, you agree to receive notifications via SMS/RCS, unless you expressly request to be excluded from receiving such SMS/RCS from us, and follow our Terms of Service, Privacy Policy and Game Rules.

Agreement

Please make sure to read our Terms carefully and understand them properly. All the clauses in PNKRummy.com’s Terms of Service are delineated in this Agreement and/or included in the medium of reference that can be accessed by clicking on the related links provided below. You should make sure that you have read and clearly understood our Agreement before becoming a user of PNKRummy.com, and you must agree to follow our Terms of Service, Privacy Policy, Fair Play Policy, Responsible Gaming Policy, Game cancellation and Settlement Policy, Game Rules and all the policies laid down on the PNKRummy.com Website/Mobile App and undertake to follow them. You are by all means bound by our Agreement in any instance when you choose to use our Services or games of rummy or software.

Description of Our Rummy Games Services

We provide our users/players with an excellent opportunity to enjoy our multiplayer rummy games 24x7. Using our seamless software and IT services, you can play online rummy, a game of skill, with other online rummy players on PNKRummy.com.

Our Services are only intended to allow you to play rummy for the sole purpose of entertainment. PNKRummy.com will in no way be responsible or liable for any acts of betting or gambling that may take place outside our Website/Mobile App. Moreover, the state laws of Andhra Pradesh, Assam, Sikkim, Nagaland, Meghalaya, Tamil Nadu, and Telangana (Restricted States or Restricted Territories) do not permit playing cash rummy games in the respective states, so in the aforementioned states, PNK Rummy does not offer any games or tournaments that are organized for winnings or prizes in money or in kind. People living in or logged in from the Restricted States are strictly prohibited from playing cash games or tournaments on PNK Rummy. If you live in or access the PNK Rummy Website/Mobile App from any of the Restricted States, please refrain from participating in any game or tournament on PNK Rummy that involves real money.

We are legally obliged to deduct tax at source (TDS) from Net Winnings (Net Winnings = Withdrawals − Deposits − FY Opening Balance). As per the new tax rules issued by the Government of India for the financial year 2023-24, 30% TDS will be deducted from the Net Winnings included in the withdrawal amount at the time of withdrawal or at the end of the financial year. PAN (permanent account number) verification is mandatory for withdrawals. Moreover, KYC verification is mandatory for a cumulative deposit of Rs. 50,000 or more or the first withdrawal, whichever happens first. KYC verification includes the verification of your ID, address, and mobile number. We reserve the right to verify your PAN and/or KYC documents (ID and address) from time to time and to rescind or cancel any prizes won by you if your PAN and/or KYC documents (ID and address) are found incorrect/inconsistent in our verification process.

Game Variants

On PNKRummy.com, you can play 13-Card Pool Rummy, 13-Card Deals Rummy, 13-Card Points Rummy, and Rummy Tournaments. You can play both free and cash rummy games on PNKRummy.com. However, people living in or logged in from Andhra Pradesh, Assam, Sikkim, Nagaland, Meghalaya, Tamil Nadu, and Telangana are not permitted to play any game/tournament that is organized on the Website/Mobile App for winnings or prizes in money or in kind.

Eligibility to Play Our Games

We do not allow people under the age of 18 years to play our games. If you allow or assist anyone who is below 18 years of age to access our Website/Mobile App or Services on your computer or internet-enabled gadgets, internet connection and/or accessibility (either borrowed or owned or leased), you will solely be responsible for your act and accept complete liability for any outcome thereof, including any adverse consequences. Neither PNKRummy.com, nor any other third party content provider, nor their related agents shall be responsible or liable for any direct or indirect, incidental or consequential injuries or damages that may arise as a result of the use of or inability to use our Website/Mobile App by the user, regardless of instances when such party or agent has been warned of or advised against the possibility of similar injuries or damages.

Creation and Operation of a User Account

To play our games, you are required to register with us on our Website/Mobile App using a strong password. After registration, a username will be automatically assigned to you. For account verification, you will be required to provide more personal information when you opt to play our cash games/tournaments. Before depositing cash or playing cash games, you must ensure that your password is strong and also includes capital letters, special characters, and digits.

For security purposes, you may be required to verify the authenticity of the information you provide at the time of creating an account or any time after that, which may require additional proof and documents. If you fail to provide the proof and documents requested, we reserve the right to suspend or terminate your PNKRummy.com account and registration. Please note that we are not obligated to cross-check or verify your information and hence we do not take any responsibility for any consequences or outcomes that may result from your providing false, incorrect, incomplete, concealed. misleading or irrelevant information. Therefore, you are required to provide us with complete and authentic information to the best of your knowledge to play our online games. Also, you should not be a politically exposed person or convicted of any crime. You should not be on the UN sanction list/ work for the UN sanction list.

Geography, Jurisdiction, Payments and Players’ Funds

Before you add cash to your PNK Rummy account or play cash rummy games/tournaments on our Website/Mobile App, you must acknowledge the legality of playing cash rummy games/tournaments in the jurisdiction from where you are trying to play cash games/tournaments. You are prohibited from playing cash games/tournaments on PNKRummy.com if you are not legally competent to make transactions in Indian rupees through banking channels in India and/or if you are not accessing PNKRummy.com from a jurisdiction where playing cash rummy games/tournaments online is legally permitted. Any violation of this policy will be considered a breach of our Terms of Service and as a result, your PNK Rummy account will be locked immediately and you will not be entitled to receive any prizes from or refunds for any such cash games/tournaments that you might have participated in on our Website/Mobile App. You also acknowledge that users in the states of Andhra Pradesh, Assam, Sikkim, Nagaland, Meghalaya, Tamil Nadu and Telangana (called restricted territories or restricted states) are not permitted to play any game/tournament that is organised for winnings or prizes in money or otherwise on the Website/Mobile App. You shall abide by these states’ laws and will not use PNK Rummy’s Services to deposit cash, withdraw cash, or participate in cash games/tournaments on PNK Rummy while residing in or visiting these states.

Technical Failures

It is possible that you sometimes face disruptions including, but not limited to, errors, disconnection or interruptions in communication because of issues in the Internet services, software or hardware that you are using to avail our Services.

PNKRummy.com shall not in any way be liable for any network disconnection on your computer, mobile or device caused by any fault or error at your end and shall not compensate you for any losses arising from such disconnection. In case of any disruption of service at PNKRummy.com’s end while a game is in progress, as determined by and solely at the discretion of PNKRummy.com, PNKRummy.com shall cancel the game and refund your points/cash regardless of the status of the game.

No Warranty

PNKRummy.com is committed to providing updated, accurate, complete and reliable information by publishing it on the Website/Mobile App. However, it is to be noted that we do not represent the suitability of the information published in documents or any other information that is updated on our Website/Mobile App. Therefore, all the information and related graphics and images are to be considered “as is” without any warranty whatsoever expressed or implied by us. We hereby solemnly disclaim and discard all warranties about this information as well as all implied warranties and conditions of our merchantability, title and non-infringement, appropriateness to any particular purpose, and accuracy of our site, software and games of rummy.

Software Usage

It is strictly forbidden for anyone to use our software for any commercial purposes. Our software is meant only for playing rummy games for personal entertainment. You must use your PNK Rummy account only for playing games on the Website/Mobile App and must not attempt to manipulate, decode, modify, disassemble, decompile, reverse or re-engineer our software in any manner. Please note that use of bots or automatic play is prohibited. Any attempt to use artificial intelligence that includes, but is not limited to, robots, in connection with our rummy games and software is strictly forbidden. All the actions that you perform on or in connection with our Website/Mobile App must be executed by you only through the user interface that is accessible on our Website/Mobile App.

Fair Play Policy

We take the fair play of games on PNK Rummy very seriously and we make sure that every player gets an equal opportunity to win games on our Website/Mobile App. In order to prevent any form of malpractices or unfair play in our games and on our Website/Mobile App, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.

Every single game on our Website/Mobile App must be a fair individual effort, not a team effort. As part of our Fair Play Policy and to prevent any form of malpractices and in-game collusion, all user actions are monitored and recorded.

Any detection of a breach of our Fair Play Policy, such as, but not limited to, unauthorized deposits under a stolen identity or collusion in play shall result in prompt and serious action by PNK Rummy against the offending user, including, but not limited to, permanent termination of the user’s account, as detailed in the “Breach and Consequences” section below.

No Bribes, Gifts or Favors

You shall not offer any PNKRummy.com employee any bribe, gifts, services, compensation, or any other favor that might influence or might appear to influence the employee in performing his/her duties at PNKRummy.com. PNKRummy.com employees shall not solicit any bribe, gifts, or services from you. Offering PNKRummy.com employees any cash, cash equivalents, gifts, gift cards, services, or favors is strictly prohibited.

Fair Play Deposit and Withdrawal Policy

If you are a cash player on PNK Rummy, your Balance is divided into two Accounts: Deposit Account Balance and Withdrawable Account Balance. The Deposit Account Balance includes all the amount you have deposited and earned as a bonus. The Withdrawable Balance includes all the amount you have won (including all the entry fees you paid in games and tournaments you won). You can only withdraw a maximum amount equal to your Withdrawable Balance. You cannot withdraw your deposit balance without using it for playing cash games/tournaments on PNK Rummy.

Bonuses

PNK Rummy gives eligible users bonuses on deposits made using bonus codes and in different promotions, as specified in the terms and conditions of the promotions. Bonuses cannot be withdrawn as cash. To learn about the use of bonuses, please review the specific terms and conditions of bonuses and bonus offers. If bonuses remain unused in the validity period specified in the terms and conditions of the corresponding promotions, they lapse.

Terms of Payment

• In respect of any transactions entered into on the PNKRummy.com platform, including making a payment to participate in the paid versions of skill game(s), you agree to be bound by the following payment terms:
  • The payment of a predetermined amount that the user makes to participate in any skill game(s) is inclusive of the fixed platform fee charged by PNKRummy.com for access to PNKRummy.com Services and the user’s contribution to the prize pool.
  • Subject to these Terms and Conditions, all amounts collected from the user are held in a separate non-interest earning Trust Account, which is responsible for the management of the user account and the prize pool, until the determination of winners and distribution of prizes. PNKRummy.com receives only its share of the platform fee through the said Trust Account and has no control over the User Funds.
  • PNKRummy.com reserves the right to charge a platform fee, which can vary periodically based on management’s discretion. The platform fee (inclusive of the applicable tax thereon) will be debited from the user’s account balance and PNKRummy.com will issue a transaction note for such debit to the user, which is visible in the user’s Transaction History. The last change to the platform fee was made on 1st June 2021.
  • The user may participate in a cash skill game by making a pre-specified contribution to the prize pool of the game, which will be given away to the winner(s) of the skill game after the completion of the game as per the terms and conditions of the skill game. It is to be noted that PNKRummy.com has no right or interest in the prize pool and only facilitates the collection of money (in the form of entry fees) for the prize pool and the distribution of the prize pool in accordance with the skill game’s rules, terms and conditions. PNKRummy.com will charge a nominal platform service fee on the final prize pool. The amount to be paid in by the user toward the prize pool will also be debited from the user’s account balance maintained within the Trust Bank account.
  • Every user using PNKRummy.com Services is provided with three types of accounts for the processing and reconciliation of payments: (i) Deposit Balance Account, (ii) Withdrawable Balance Account and (iii) Bonus Account. It is to be noted that in no instance will PNKRummy.com permit the transfer of any amounts from the user's Deposit Balance Account to the Withdrawable Balance Account.
    • The user's wagered amount and winnings in any skill game(s) will be credited to the user's Withdrawable Balance Account.
    • Any amount remitted by the user via a designated payment gateway will be credited to the user's Deposit Balance Account.
  • The user will be permitted to withdraw only the amount available in the user's Withdrawable Balance Account. All amounts credited to the user's Withdrawable Balance Account must be utilized within 365 days of credit. If there is any unutilized amount in the user’s Withdrawable Balance Account after the completion of 365 days from the date of credit of the amount, PNKRummy.com reserves the right to apply the terms of its Inactive Accounts and Unused Funds Policy to that amount. PNKRummy.com will send reminders to such users before applying its Inactive Accounts and Unused Funds Policy to their unused account balance.
  • In all cases where the user requests withdrawal of any amount from the user’s Withdrawable Balance Account, PNKRummy.com will initiate an online transfer of the requested amount (from the amount available in the the user’s Withdrawable Balance Account) to the user's bank account registered with PNKRummy.com within a commercially reasonable period of time. Such transfer will be shown as a debit in the user's Transactions History under the category of “Withdrawal.” PNKRummy.com will not charge any processing fee for the online transfer of an amount to the user's bank account. It is to be noted that the user will be required to provide a valid identity card with a clear photo and address proof as proof of identity, as well as the user’s PAN, and get the user’s KYC verified in order for PNKRummy.com to process the withdrawal request. The name on the user's identification document should match the name provided by the user at the time of registration on PNKRummy.com, as well as the name and the address in the records of the user's bank account as provided to PNKRummy.com.
  • In the event that no bank account has been registered by the user with his/her user account with PNKRummy.com, or the user has not verified his/her account with PNKRummy.com to PNKRummy.com's satisfaction and in accordance with these Terms and Conditions, PNKRummy.com will send a notification to the user at the user’s email address registered with PNKRummy.com. In the event that the user fails to register a bank account with his/her user account even after the notification and/or fails to get his/her user account KYC-verified, PNKRummy.com will have the right to confiscate all the amount in the user’s account. Failure to provide PNKRummy.com with a valid bank account or valid identification documents, to PNKRummy.com's satisfaction, may result in the forfeiture of any and all amounts available in the user’s account with PNKRummy.com.
  • Further, in order to conduct promotional activities, PNKRummy.com may gratuitously grant bonuses (play points or bonus cash/fund amounts) to the user for the purpose of participation in any skill game(s) on PNKRummy.com. The user will not in any case be permitted to transfer or request the transfer of any amount available in the user’s Bonus wallet to the user's Withdrawable Balance Account or bank account any other account. The usage of any bonus granted will be subject to the limitations and restrictions of the promotion/bonus, including but not limited to restrictions of time within which the bonus must be used, as applied by PNKRummy.com and notified to the user at the time of granting the bonus. Grant of any bonus to the user is at the sole discretion of PNKRummy.com and cannot be demanded by the user as a matter of right. The grant of any bonus by PNKRummy.com on any day will not entitle the user to demand a bonus at any subsequent time, nor create an expectation of recurring grant of a bonus by PNKRummy.com to the user. A bonus granted to the user may be used by the user for the purpose of setting off against the user’s contribution to the prize pool in any skill game(s), in accordance with these Terms and Conditions. No bonus will be withdrawable or transferrable to any other account of the user, including the bank account of the user or of any other user or person, other than as part of the winnings of the user in any skill game(s). In the event that the user terminates his/her account with PNKRummy.com or his/her account if terminated by PNKRummy.com, any and all bonuses granted to the user will be reversed by PNKRummy.com and the user will have no right over such bonuses or interest in them.
  • You agree that once you confirm a transaction on PNKRummy.com, you will be bound by and make payment for that transaction.
  • You acknowledge that subject to the time taken by the bank for processing payments and such other external dependencies that PNKRummy.com has on third parties, any transactions made on PNKRummy.com may take up to 72 hours to be processed. Any amount paid into or transferred to the user's account may take up to 72 hours to get added to the user's account balance. Similarly, the disbursement of a bonus to the user may take up to 72 hours to be shown in the user's Transaction History.
  • You agree not to make any complaint or claim against PNKRummy.com in respect of any delay, including any delay resulting in a lost opportunity to join any skill game(s), in crediting a transaction amount to any of your accounts.
  • A transaction, once confirmed, is final and no cancellation is permitted.
  • PNKRummy.com may, in certain exceptional circumstances and at its sole and absolute discretion, refund the transferred amount to the user after deducting applicable cancellation charges and taxes. At the time of a transaction, the user may also be required to take note of certain additional terms and conditions, and such additional terms and conditions will also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with these Terms and Conditions, the additional terms and conditions will prevail.

Breach and Consequences

If your breach of our Terms of Service or use our website/Mobile App in a fraudulent manner or for illegal and/ or unlawful purposes or cheat us and/ or any user or cause wrongful communication implicating us including false or incorrect chargeback claim or claims and/or that your continued access to our Website/Mobile App is detrimental to the interests of PNKRummy.com or our users or the general public, (“disallowed activities”) then we reserve the right to take one or all of the actions below at our own discretion and without prior notice, each of which will be without prejudice to each other :

1. Temporarily suspend your account;
2. Permanently terminate/ block your account;
3. Initiate relevant proceedings under law;
4. In addition to the above, if you undertake any disallowed activities, PNK Rummy shall be entitled to treat as void and non est all activities undertaken by you on our platform and withhold and/or retain any and all monies lying in the account associated with the disallowed activity (“amount”). PNK Rummy may, at its discretion, withhold the amount in entirety or withhold such portion of the amount which is attributable to the disallowed activity. If PNK Rummy , at its discretion, decides to withhold the amount partially, PNK Rummy will return the portion that is not withheld to the source. You acknowledge that you cannot claim any compensation or consideration when the above actions are taken against your account if you undertake disallowed activities.

Any action taken by us will be without any prejudice to our other rights and remedies that are mentioned and available in law or equity.

Governing Law, Dispute Resolution and Jurisdiction

The courts of competent jurisdiction at New Delhi shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the Services provided by PNK Rummy, the construction, validity, interpretation, and enforceability of these Terms and Conditions, or the rights and obligations of the user(s) (including participants) or PNK Rummy, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed and construed in accordance with the laws of the Republic of India.

In the event of any legal dispute (which may be a legal issue or question) which may arise, the party raising the dispute shall provide a written notification ("Notification") to the other party. On receipt of the Notification, the parties shall first try to resolve the dispute through discussions. In the event that the parties are unable to resolve the dispute within fifteen (15) days of receipt of the Notification, the dispute shall be settled by arbitration.

The seat and venue of arbitration shall be New Delhi, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.

The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders for specific performance and such orders will be enforceable in competent courts. The arbitrator shall give a reasoned award.

Nothing contained in these Terms and Conditions/Terms of Service shall prevent PNK Rummy from seeking and obtaining interim or permanent equitable or injunctive relief, or any other relief available to safeguard PNK Rummy's interest prior to, during or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of PNK Rummy to pursue any remedy for monetary damages through the arbitration described herein. We are also an active member of The Online Rummy Federation (https://www.torf.org.in/index.html), also known as TORF. 

Content Copyright

All the online content, materials and information on our Website/Mobile App (collectively referred to as “Content”) are secured by intellectual property rights. The Content includes a wide range of online items like images, designs, multimedia clips, graphics, logos, information, text content, games, software, animation, marks, hyperlinks, and pictures. The Content, whether or not belonging to us, is thus protected and secured by applicable intellectual property rights. In addition, we are free to record and use, in any manner whatsoever, all chat content, images, emails, and recommendations sent by any member or user of our Website/Mobile App, as they form a part of the Content of PNKRummy.com.

Promotions

When you register with PNKRummy.com, you will receive notifications regarding special offers, updates, contests, account activities, etc. through SMSes, emails and direct mails. Some of PNK Rummy’s promotions require users to be KYC-verified to receive their benefits. If any aspect of your contact information or KYC (ID, address, email address or mobile number) is not approved or verified, you shall not receive the benefits of such promotions, including promotional amounts and prizes. Check out the specific terms and conditions of our promotions and contests before participating in them.

Refund Policy

In cases of accidental or erroneous cash credits to any party, user or company, we can independently refund/request a refund or you can request a refund within two weeks of initiating such transaction. PNK Rummy will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation. The refund amount will be credited within two weeks to the financial instrument/platform/source account that was used to make the corresponding transaction.

Cancellation of Games

PNKRummy.com is not responsible for any loss resulting from the cancellation of any games due to Service outages caused by the failures of our service providers, computer viruses, natural disasters or any other reason that is beyond our control. You acknowledge that you will not be entitled to any refund due to cancellation of games caused by factors that are beyond the reasonable control of PNKRummy.com.

Indemnity

In accordance to the extent that is permitted by law, and in the humble consideration for allowing you to take part in the activity of online rummy games, you hereby agree with full knowledge to indemnify, defend and save us and hold us harmless to the complete extent of all awards and benefits, disbursements, litigation cost and reasonable fee of the attorney that we may have to incur or suffer in connection therewith including any sort of direct or indirect or consequential losses that may refer to any loss of profit and reputation that can arise from any claims, suits, taxes, actions, cause of actions, damages, penalties, injuries, expenses, demands, interest and/or awards imposed, brought or asserted against us by any person who has a connection, without limitation, with

PNK Rummy will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation.

Frequently Asked Questions

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For any queries you can contact us on : 1234567890
Or you can write us on : support@pnkrummy.com

Privacy Policy

This Privacy Policy forms part of our Website's Terms of Service and by accepting the Terms of Service and Privacy Policy on our registration page, you consent to share your sensitive personal data or personal information and are aware of the purpose of sharing such information. Please read this Privacy Policy carefully before using PNK Rummy’s services. Please do not register if you do not wish to share with PNKRummy.com (hereinafter referred to as “PNK Rummy” or “we” or “us” or “our”) the mandatory personal information requested at the time of registration. Registration procedure cannot be completed until information sought in the non-optional fields is provided. Certain additional personal information may be requested by PNK Rummy for permitting you access to any Cash Games hosted by PNK Rummy. This Privacy policy applies to our services available under the domain and sub-domains of the Website (www.PNKRummy.com).

1. What is the objective of this Privacy Policy?

PNK Rummy respects your privacy and assures you that any information provided by you to PNK Rummy is protected and shall be dealt with according to this Privacy Policy and the applicable laws. To avail yourself of the services offered on www.PNKRummy.com (hereinafter referred to as the "Website"), you may have to provide certain information to us. This Policy delineates the procedure followed by PNK Rummy to gather, use, store, disclose and manage users' personal data. PNK Rummy collects personal data only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users and for analyzing user behavior and requirements. Along with providing users with the most enjoyable online rummy gaming experience, we also build a relationship of trust with our users. Our commitment to protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity and confidentiality.

2. What is included in personal data?

Users’ personal data includes the following types of personal data or information:

1. Sensitive Personal Data
• Account password
• Financial information such as Bank Account, Credit Card, Debit Card or other payment instrument details

2. Other Personal Information
• Name
• Email
• Date of birth
• Telephone number
• Postal/Contact address
• PAN (as applicable)
• The IP address of your computer, browser type and language.
• The date and the time of your accessing the site.
• The address of the website that you may have used to link to our Website
• Your photograph for the purpose of testimonials and other promotions.
• Any other information that is defined as “sensitive personal data or information” in law.

3. Users’ Consent

Consent to the use of Sensitive Personal Data and Other Personal Information

All users of PNK Rummy consent to the use of their Sensitive Personal Data and Other Personal Information by PNK Rummy for the purposes stated in this policy. We restrict access to personal user information to our employees, contractors and agents and only allow access to those who need to know such information in order to process it on our behalf.

Users are entitled to withdraw consent to the use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to support@PNKrummy.com. Withdrawal of consent to use all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right provided to the user to use the services provided by PNK Rummy. Withdrawal of consent by users shall not restrict the right of PNK Rummy to use Other Personal Information for the analysis of user data, subject to the condition that the Other Personal Information used in such analysis is not personally identifiable to any individual user.

Users’ providing photographs to PNK Rummy for marketing purposes gives PNK Rummy irrevocable rights to use them and it is solely PNK Rummy's discretion to delete or not use them any further.

PNK Rummy may also use software applications for Website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of PNK Rummy and other such purposes.

Consent to the use of cookies

A cookie is a small text file that uniquely identifies your browser.

You understand that when you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of PNK Rummy may be used to personalize your experience on the Website. Additionally, cookies may also be used for authentication, game management, data analysis and security purposes.

Cookies may also be assigned by the advertisers of PNK Rummy when you click on any of the advertisements, which may be displayed on any website, in which case such cookies are controlled by these advertisers and not PNK Rummy.

Consent to email communication

When you register your email address with PNK Rummy, you agree to receive email communication from PNK Rummy, entities specifically authorized by PNK Rummy, and other users. You also agree and acknowledge that when you use our referral program for referring someone, PNK Rummy may send emails to the person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.

PNK Rummy may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

Consent to telephonic communication

Any telephonic communication between you and our Customer Support staff may be recorded for the purposes of employee training and quality management, as well as the speedy resolution of your queries.

4. Data Security

We take appropriate security measures to protect user data from unauthorized access and its unauthorized alteration, disclosure or destruction. These measures include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store users’ personal data. PNK Rummy has a comprehensive information security program and information security policies that contain managerial, technical, operational and physical security control measures adopted by PNK Rummy for the protection of Sensitive Personal Data and Other Personal Information.

Information gathered by PNK Rummy is stored securely using several information security applications including firewalls. However, security is always relative and PNK Rummy cannot guarantee that its security measures are absolute and cannot be breached. Data transmitted over the Internet is inherently exposed to security risks or threats. For instance, the security of information transmitted via chat or email might be compromised and such information may be used by others. Therefore, PNK Rummy cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the services of the Website.

When you register with PNK Rummy, your account is protected by means of login information, including a username and a password, which is known only to you. Therefore, you should not provide your personal information to anyone whosoever: breach hereof constitutes violation of this Policy and may result in closure of your account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify PNK Rummy.

The Website may contain links to other websites. Such websites are governed by their own privacy policies, and PNK Rummy does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you visit them following links provided on the Website. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Website: PNK Rummy shall not be responsible for the information provided by you on or to third party websites.

PNK Rummy has a policy of not sharing any personally identifiable information with anyone other than the entities specifically authorized by PNK Rummy, which may include advertisers and sponsors of PNK Rummy. However, PNK Rummy may use information like your name, photo, login ID and the state from where you are participating when announcing the results of any contests hosted on the Website. Such contests are further governed by terms and conditions, which shall be available on the Website as and when such contests are hosted on the Website. PNK Rummy conducts periodic analysis and survey of the traffic to PNKRummy.com for market research and advertising purposes. PNK Rummy reserves the right to share your registration information with PNK Rummy-appointed market research and advertising companies or firms from time to time for the said purposes. PNK Rummy may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.
 

5. Privacy measures for minors

Our Website and contests are meant only for persons aged 18 or above. If you are under 18 years of age, you are not permitted to use our Website. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending an email to support@PNKrummy.com.

6. Exclusions

PNK Rummy may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary
• to comply with legal processes or governmental requests;
• to enforce its Terms of Service and this Privacy Policy;
• for prevention of fraud;
• for issues involving information security, or
• to protect:
    1. your rights,
    2. rights of PNK Rummy, or
    3. rights of the general public.

These exclusions cover disclosing, under legal obligation, information about a particular user only who is named in the complaint raised with us.

7. Limitation of Liability

PNK Rummy confirms that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create, and does not create, any legal rights in your favor or in favor of any other person. PNK Rummy reserves the right to change this Privacy Policy at any time without giving you prior notice. The liability of PNK Rummy shall be limited to the removal of Sensitive Personal Data from the system of the Website and the removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of PNK Rummy for all claims for damages pursuant to the provisions of services on the Website, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service. Your continued use of the Website constitutes your agreement to this Privacy Policy and any amendments thereof.

8. Request for Account Deactivation

Users can write in to us to deactivate their account on PNK Rummy. Once the account is deactivated users won't be able to access their account on PNK Rummy.

-- UPDATE SOON BY ADMIN --

Privacy Policy

This Privacy Policy forms part of our Website's Terms of Service and by accepting the Terms of Service and Privacy Policy on our registration page, you consent to share your sensitive personal data or personal information and are aware of the purpose of sharing such information. Please read this Privacy Policy carefully before using PNK Rummy’s services. Please do not register if you do not wish to share with PNKRummy.com (hereinafter referred to as “PNK Rummy” or “we” or “us” or “our”) the mandatory personal information requested at the time of registration. Registration procedure cannot be completed until information sought in the non-optional fields is provided. Certain additional personal information may be requested by PNK Rummy for permitting you access to any Cash Games hosted by PNK Rummy. This Privacy policy applies to our services available under the domain and sub-domains of the Website (www.PNKRummy.com).

1. What is the objective of this Privacy Policy?

PNK Rummy respects your privacy and assures you that any information provided by you to PNK Rummy is protected and shall be dealt with according to this Privacy Policy and the applicable laws. To avail yourself of the services offered on www.PNKRummy.com (hereinafter referred to as the "Website"), you may have to provide certain information to us. This Policy delineates the procedure followed by PNK Rummy to gather, use, store, disclose and manage users' personal data. PNK Rummy collects personal data only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users and for analyzing user behavior and requirements. Along with providing users with the most enjoyable online rummy gaming experience, we also build a relationship of trust with our users. Our commitment to protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity and confidentiality.

2. What is included in personal data?

Users’ personal data includes the following types of personal data or information:

1. Sensitive Personal Data
• Account password
• Financial information such as Bank Account, Credit Card, Debit Card or other payment instrument details

2. Other Personal Information
• Name
• Email
• Date of birth
• Telephone number
• Postal/Contact address
• PAN (as applicable)
• The IP address of your computer, browser type and language.
• The date and the time of your accessing the site.
• The address of the website that you may have used to link to our Website
• Your photograph for the purpose of testimonials and other promotions.
• Any other information that is defined as “sensitive personal data or information” in law.

3. Users’ Consent

Consent to the use of Sensitive Personal Data and Other Personal Information

All users of PNK Rummy consent to the use of their Sensitive Personal Data and Other Personal Information by PNK Rummy for the purposes stated in this policy. We restrict access to personal user information to our employees, contractors and agents and only allow access to those who need to know such information in order to process it on our behalf.

Users are entitled to withdraw consent to the use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to support@PNKrummy.com. Withdrawal of consent to use all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right provided to the user to use the services provided by PNK Rummy. Withdrawal of consent by users shall not restrict the right of PNK Rummy to use Other Personal Information for the analysis of user data, subject to the condition that the Other Personal Information used in such analysis is not personally identifiable to any individual user.

Users’ providing photographs to PNK Rummy for marketing purposes gives PNK Rummy irrevocable rights to use them and it is solely PNK Rummy's discretion to delete or not use them any further.

PNK Rummy may also use software applications for Website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of PNK Rummy and other such purposes.

Consent to the use of cookies

A cookie is a small text file that uniquely identifies your browser.

You understand that when you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of PNK Rummy may be used to personalize your experience on the Website. Additionally, cookies may also be used for authentication, game management, data analysis and security purposes.

Cookies may also be assigned by the advertisers of PNK Rummy when you click on any of the advertisements, which may be displayed on any website, in which case such cookies are controlled by these advertisers and not PNK Rummy.

Consent to email communication

When you register your email address with PNK Rummy, you agree to receive email communication from PNK Rummy, entities specifically authorized by PNK Rummy, and other users. You also agree and acknowledge that when you use our referral program for referring someone, PNK Rummy may send emails to the person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.

PNK Rummy may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

Consent to telephonic communication

Any telephonic communication between you and our Customer Support staff may be recorded for the purposes of employee training and quality management, as well as the speedy resolution of your queries.

4. Data Security

We take appropriate security measures to protect user data from unauthorized access and its unauthorized alteration, disclosure or destruction. These measures include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store users’ personal data. PNK Rummy has a comprehensive information security program and information security policies that contain managerial, technical, operational and physical security control measures adopted by PNK Rummy for the protection of Sensitive Personal Data and Other Personal Information.

Information gathered by PNK Rummy is stored securely using several information security applications including firewalls. However, security is always relative and PNK Rummy cannot guarantee that its security measures are absolute and cannot be breached. Data transmitted over the Internet is inherently exposed to security risks or threats. For instance, the security of information transmitted via chat or email might be compromised and such information may be used by others. Therefore, PNK Rummy cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the services of the Website.

When you register with PNK Rummy, your account is protected by means of login information, including a username and a password, which is known only to you. Therefore, you should not provide your personal information to anyone whosoever: breach hereof constitutes violation of this Policy and may result in closure of your account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify PNK Rummy.

The Website may contain links to other websites. Such websites are governed by their own privacy policies, and PNK Rummy does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you visit them following links provided on the Website. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Website: PNK Rummy shall not be responsible for the information provided by you on or to third party websites.

PNK Rummy has a policy of not sharing any personally identifiable information with anyone other than the entities specifically authorized by PNK Rummy, which may include advertisers and sponsors of PNK Rummy. However, PNK Rummy may use information like your name, photo, login ID and the state from where you are participating when announcing the results of any contests hosted on the Website. Such contests are further governed by terms and conditions, which shall be available on the Website as and when such contests are hosted on the Website. PNK Rummy conducts periodic analysis and survey of the traffic to PNKRummy.com for market research and advertising purposes. PNK Rummy reserves the right to share your registration information with PNK Rummy-appointed market research and advertising companies or firms from time to time for the said purposes. PNK Rummy may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.
 

5. Privacy measures for minors

Our Website and contests are meant only for persons aged 18 or above. If you are under 18 years of age, you are not permitted to use our Website. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending an email to support@PNKrummy.com.

6. Exclusions

PNK Rummy may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary
• to comply with legal processes or governmental requests;
• to enforce its Terms of Service and this Privacy Policy;
• for prevention of fraud;
• for issues involving information security, or
• to protect:
    1. your rights,
    2. rights of PNK Rummy, or
    3. rights of the general public.

These exclusions cover disclosing, under legal obligation, information about a particular user only who is named in the complaint raised with us.

7. Limitation of Liability

PNK Rummy confirms that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create, and does not create, any legal rights in your favor or in favor of any other person. PNK Rummy reserves the right to change this Privacy Policy at any time without giving you prior notice. The liability of PNK Rummy shall be limited to the removal of Sensitive Personal Data from the system of the Website and the removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of PNK Rummy for all claims for damages pursuant to the provisions of services on the Website, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service. Your continued use of the Website constitutes your agreement to this Privacy Policy and any amendments thereof.

8. Request for Account Deactivation

Users can write in to us to deactivate their account on PNK Rummy. Once the account is deactivated users won't be able to access their account on PNK Rummy.

PNK Rummy will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation.